David Rodriguez
Feb. 23, 2022, 12:42 a.m.
Affordable Moving and Transportation or Reliable moving, simply put, the worst company ever. Our nightmare has chapters:
1) Initial Bid - I made my research and they ended being selected because of the reviews they had and a sales person that gave us false confidence and who later, according to the company was fired (clearly something fishy here).
2)First adjustment of initial price - Once they got our deposit, the real scam started. They let us know we had to pay over $4000 more of the original price of $5500 (moving from St. Louis to San Francisco). They did that with a complete lack of empathy by being aggressive. They did nothing less than making it worse and often referring to the contract (something you don't do when you are customer oriented)
3)Day of move - Movers came and again pushed the price up to $14000 (remember it started with $5500). We are almost crying out of frustration and desperation. The solution was $11000 leaving about 30% of our things behind. Movers were sub-contracted and couldn't care less either. At some point they decide to leave without letting us know and only came back because they forgot to get their check.
4)Reception of our things - still waiting for that day to come. They took our things on 7/5 and today is 8/24. We have been calling non-stop for status and the information given is inconsistent. The worst one happened yesterday when we call to get a status and they told us they will deliver our stuff on that same day. They are supposed to provide a 24 hour notice. We managed to get a spot today with our building and after calling them north of 20 times today, managed to talk to a rep who told me they will be calling me when they were on their way... nothing has happened and nobody answers calls.
If you want a company that never will call you after getting your stuff, finds any opportunity to get you and then starts raising prices, treat you really badly, never tell you the truth about where your stuff is, and is completely un-realiable then hire Reliable Moving...
Add a Review