Aetzaly G.
Feb. 23, 2022, 12:39 a.m.
I just hired them for my move. Right from the minute the movers arrived I felt at ease and knew the men helping me were reliable.. They completed everything really quick and took care of my things with care (that was my primary concern). I would recommend these folks to anybody in the Bay Area!
Raven Valdez
Feb. 23, 2022, 12:44 a.m.
Whatever you do do not hire this company, I found out after all the bad Facebook reviews. The first issue arrose when I had a lady Kim call me saying I needed to have my move time earlier because if not my stuff and someone else's could get mixed up. I proceeded to ask why anyone elses stuff would be on the truck I'm paying hourly for, she then said it was because someone else had a plane to catch. The next issue came when the movers were late after saying they needed to come early whatever fine but then they come to the door and start getting pissy because we had a few laundry baskets with long katanna swords in them that could not be boxes up the man started to say we weren't packed or ready to move his rudeness made me want to call the man I'd been corresponding with Ryan. So I told them to wait while I called z after speaking with him he was able to explain a few things better and told me he would call the driver and talk to him a few minutes later I here the truck close and leave. I tried calling Ryan back and the driver to no avail. I then got a bill for the 620$ for the move, if that wasn't bad enough upon recollection I never gave them a card.. looking closer at the invoice I noticed it wasn't even my card they charged, iII called back asking about bout it and the manager said it was a four hour minimum and that I shouldn't have slammed the door in his driver's face, he then continued to tell scream and curse at me telling me I was a horrible person for makeing them drive down here and then not pay them and if I was so poor I couldn't afford it to go get a uhaul and do it myself. After dealing with this I then proceeded to Google and find all the bad and disturbing Facebook reviews so I contacted the FMCSA and filed a complaint . There have already been several fraud and violation complaints against them this year. Do not I repeat do not hire this company. I don't want anyone else to have the experience I had
Deepa S
Feb. 23, 2022, 12:44 a.m.
They outsource to other carriers and have no idea where your shipment might be- managed to lose our entire household shipment containing precious designer wardrobe items, expensive kitchen appliances, electronics. EVERYTHING.
Hire them only if you are ok with losing your entire household belonging -they routinely mis-deliver to other customers
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