LAST REVIEW
<QuerySet [<Review: Edwin W., I just sat back>, <Review: Joanna Burns, BAIT AND SWITCH>]>
5
1
3
Reviewed <QuerySet [<Review: Edwin W., I just sat back>, <Review: Joanna Burns, BAIT AND SWITCH>]> times,
customer satisfaction.
United States
California
Solvang
BAIT AND SWITCH, MAJOR DECEPTION... It's 3 months later, and what started out as a nightmare has only gotten worse. Sally from Hilford finally called me AFTER my review hit YELP--what a surprise. She claimed that she "wanted to help" after hearing about the atrociously unprofessional service I received. She sent out her rep April to see if my stainless steel doors could be "fixed with putty" or the "dents knocked out"--um, no. April was in my house fewer than 4 minutes and agreed the damage was irreparable (she DID NOT take pictures of the fridge). Next, Sally offered to buy me a used refrigerator she found on Craigslist--NOT the same brand and who knows how old. She reminded me I "signed for the $0.60/pound insurance" but she "wanted to help me...IF I WOULD TAKE DOWN THE YELP REVIEW." I turned down that fridge, but found TWO of MY exact model on Craigslist for $500 each. At this point, Sally agreed to pay me $500, but they would be picking up the damaged fridge because they had salvage rights. I agreed. After searching and going to look at several used refrigerators, I was uncomfortable buying one that I did not know the history of--mine was only 5 years old and meticulously taken care of. Therefore, I had to go out and buy a new one, intending to put the $500 towards my $1640 purchase of an equal fridge. I let Sally know, and she agreed (in writing) to bring me a check for $500 check and pick up the fridge the movers damaged on 9/9/2020. When the rep April arrived on 9/9, she took pictures, told me, "We aren't taking the fridge" and handed me a check for $270--NOT $500.
READY FOR THIS? After 7 additional weeks of lying to me, Sally claims the fridge is not the original fridge in my claim (despite my pictures not only from the day of the move, but of the fridge IN MY kitchen--all sent to her, and April NOT taking a single picture at her first visit to my house). It was literally sitting in my dining room for a week after my new one was delivered. The delivery men could have taken this damaged fridge away, but I waiting for Hilford to take it...then she left it for me to dispose of and paid me only the insurance amount DESPITE HER MOVERS NOT BRINGING A REFRIGERATOR DOLLY TO MOVE MY FRIDGE!
This company DOES NOT have a stitch of integrity. What could have been a quick response to my claim, an acceptance of responsibility for their movers NOT coming prepared to move items that were ON THEIR QUOTE, has now turned into 3 months of additional stress and heartache. Save yourself a lawsuit and book your move with a different company.
POSTED 7/24/2020
PLEASE READ! I needed help to move literally one street over and what I got was a disaster! The "movers" DID NOT BRING a refrigerator dolly TO MOVE THE FRIDGE! They put it on a regular dolly--NO BLANKET OR PROTECTION from the metal--which scratched the side, then rolled it down the side of my house with the doors facing out and DENTED BOTH DOORS on the gas meter!
6 weeks...no response to claim.
LAST REVIEW
<QuerySet [<Review: Steve A., Awesome work fr>, <Review: Tom N, Exceptionally, >]>
5
1
4
Reviewed <QuerySet [<Review: Steve A., Awesome work fr>, <Review: Tom N, Exceptionally, >]> times,
customer satisfaction.
United States
California
Solvang
Exceptionally, profoundly suggested. My better half and I have utilized Aussie Moving twice and every time has effortlessly been the best moving background by a long shot. They appear on time and solicit parts from inquiries to ensure things are to our loving. They work effectively yet without racing to guarantee things are maneuvered carefully. We moved locally inside of Santa Barbara the first run through and from SB to LA the second time, and for every situation, were extraordinarily awed with Aussie Moving. Truly sensible rate too that came in under other SB moving organizations' quotes.
LAST REVIEW
<QuerySet [<Review: Denise A, I presented a s>, <Review: Scott A, Couldn't be mor>]>
5
1
3
Reviewed <QuerySet [<Review: Denise A, I presented a s>, <Review: Scott A, Couldn't be mor>]> times,
customer satisfaction.
United States
California
Solvang
Couldn't be more satisfied with Bekins. We had a very late move circumstance, and we'd never moved in a style that required movers some time recently. So we didn't recognize what's in store. In any case, Bekins appeared on time, did all the diligent work and truly difficult work, and was to a great degree sorted out all through. The stocked everything through and through, pressed things up rapidly and effectively, and were delicate to our neighbors and needs of whatever is left of our loft building. Made an exceptionally chaotic circumstance simple.
LAST REVIEW
<QuerySet [<Review: Nyisha Williams, I prescribe thi>, <Review: Richard B., Cordial Compass>]>
5
1
4
Reviewed <QuerySet [<Review: Nyisha Williams, I prescribe thi>, <Review: Richard B., Cordial Compass>]> times,
customer satisfaction.
United States
California
Solvang
Cordial Compassionate Movers is the thing that they ought to be called. My mom as of late moved back to Ireland and we had chosen De Pacco Transportsto move her back home. They took the most extreme consideration of her merchandise pressing them to a great degree well with additional alert. Everything touched base to my mom in Ireland easily they even offered my mother with setting her furniture some assistance with up. 5 star administration with a 5 star cost!
LAST REVIEW
<QuerySet [<Review: Alan W., They make our m>, <Review: Mike Gorton, We used Vandenb>]>
5
1
5
Reviewed <QuerySet [<Review: Alan W., They make our m>, <Review: Mike Gorton, We used Vandenb>]> times,
customer satisfaction.
United States
California
Solvang
We used Vandenberg home and storage for a move of only 20 miles. We decided not to load and unload the same day so we loaded on Monday as we were supposed to close for sure on Tuesday. Well Tuesday became Wednesday, then Thursday and then it finally happened on Friday. Jason at the office was a pleasure to work with. He totally understood and was more than willing to work with us. I cannot say enough about how much we appreciated his attitude during this very difficult time. I would HIGHLY recommend them to anyone!! Thanks so much Jason and everyone at Vandenberg Van and Storage.
LAST REVIEW
<QuerySet [<Review: Jason W., VVSC were polit>]>
5
1
5
Reviewed <QuerySet [<Review: Jason W., VVSC were polit>]> times,
customer satisfaction.
United States
California
Avenal
VVSC were polite,professional and fast.i really delighted in moving and that says a ton . Certainly diligent employees .
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
La Crescenta
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Cecil D., These youthful >]>
5
1
5
Reviewed <QuerySet [<Review: Cecil D., These youthful >]> times,
customer satisfaction.
United States
California
Solvang
These youthful men of their word were on time, worked rapidly, and took exceptional consideration to ensure the majority of our family unit assets touched base without harm. The site cite procedure was awesome and the followup call was highly welcomed! You'll get a lot of referrals from us. Awesome employment!!
LAST REVIEW
<QuerySet [<Review: Louie A., They made a won>]>
5
1
5
Reviewed <QuerySet [<Review: Louie A., They made a won>]> times,
customer satisfaction.
United States
California
Arroyo Grande
They made a wonderful showing pressing and moving the majority of our overwhelming furniture. Made such a speedy showing and they were exceptionally cautious with all our stuff. They fastidiously wrapped our TVs and furniture. I would utilize them once more.
LAST REVIEW
<QuerySet [<Review: Kell P., Super benevolen>]>
5
1
5
Reviewed <QuerySet [<Review: Kell P., Super benevolen>]> times,
customer satisfaction.
United States
California
Avenal
Super benevolent and dealt with every one of our things even with a flight of stairs and restricted corners. Much appreciated!
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
Arroyo Grande
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
Arroyo Grande
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
Avenal
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
Avenal
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
California
Arroyo Grande
Congratulations of you becoming compliant with arbitration.