Lemoore Van And Storage

R M

Feb. 23, 2022, 12:44 a.m.

MILITARY SERVICEMEMBERS, MAKE SURE THIS COMPANY IS ON YOUR LIST OF TSPs TO AVOID! I regret not looking at reviews for this company and letting the military choose my TSP for me. It looks like not much has changed in six years and "Bobby B's" review on 4/17/2014 is on point. My experience was similar. The movers arrived a day late (without notifying me), then did what was a planned two day pack and load job in one day. The driver was rude and tried to change the delivery date from the one I had agreed upon weeks before. Mia Garza is a real piece of work. When I called her about this she had every excuse under the sun for the late arrival and delivery date change. Apparently personal responsibility is not a value at Lemoore Van & Storage (You're e-mail signature literally says "Dispatcher/Move Coordinator" Mia. In what way is this NOT your responsibility?) In addition to being grossly incompetent packers (ex. on arrival I discovered a entire large frame with a painting that was packed with NO packing paper, broken of course), the movers were rushed and a number of items went on the truck without tags. Numerous items were damaged. Their claims adjuster, Patti, instead of making things right, low-balled almost every item they carelessly broke or misplaced. When I forwarded it to the military claims office she claimed I did not give her enough info to prove value (she had my contact info, all she had to do was ask). This is a disorganized, and extremely unprofessional moving company. It would not surprise me the only reason they survive here is because they have a government contract. Fellow service-members, lets fix this by A) avoiding this TSP and B) taking the time (as much as it is a pain) to write an honest review. Hopefully that will prevent more of our tax dollars being wasted on this sad excuse for a moving company.