AK Trimp
Feb. 23, 2022, 12:41 a.m.
Thought I would have a great experience. Pre-move survey was conducted quickly and professionally. However, they were experience a busy month, and were in the middle of moving a lot of equipment for the University of Alaska SE.
On the first day of the move they only sent over 2 guys, but they were hard workers. They packed up almost the entirety of the garage and kitchen, which are apparently the two hardest rooms to pack, single-handedly. I was impressed.
The second day there were 4-5 guys there, and they finished the rest of the house save for a few large pieces and furniture. On the last day only 2 guys showed up; really 3, but one left after an hour because he had celebrated his 21st birthday recently and was hungover. It took almost all day to load the boxes because it was just 2 guys working.
After they were finished, the trailer sat in front of my house. I thought they’d bring a truck to move it, but I was told it would either leave that night or the following day. The team leader didn’t have a padlock, and I was told I couldn’t lock the trailer because it had other people’s belongings in it, and they had already signed acceptance of my property. The teamleader said that if they didn’t drive it away that night he’d come out and put a padlock on it. When I came back in the morning, the trailer was still sitting in front of my house unsecured.
Once I arrived in Eagle River and got my boxes, I couldn’t unpack right away because I immediately had to report to my unit. Over the next week and a half as I unpacked, I had a lot of issues.
In closing, if you use this service, especially if you’re military; watch them closely. Pack up what you absolutely cannot stand to have broken or get stolen, and check everything thoroughly on the other side.
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