Logo
Logo

Essential Steps to Operating a Successful,
Legally Compliant Moving Company

arbitration program and moving tariff

  1. Laws, Regulations, & Paperwork Necessary to Operate Legally
  2. Arbitration Required By USDOT For Household Good Carriers
  3. The Importance & Value of Having a Moving Tariff
  4. What is a Moving Tariff?
  5. Moving Authority: Arbitration Program & Custom Moving Tariff Services

1. Laws, Regulations, & Paperwork Necessary to Operate Legally

When running a moving company, like with any business in America it is important to know and understand all of the laws and regulations for operating your business. The United States Department of Transportation has changed the laws many times over the years, and certain legal paperwork is now required that may not have been the case only a few years ago. You want to make sure if you're just starting your moving company that you have all of your bases covered. So take advantage of all of our articles that help simplify and articulate this seems overwhelming and confusing process. 

2. Arbitration Required by USDOT For Household Good Carriers 

Arbitration Is Required! Arbitration, simply put, is an alternative to small claims court that settles disputes. With moving companies, the arbitration, if it occurred, is between the household goods carrier and the person having their items moved (the customer). The arbitrator is a neutral third party that will save both parties’ time and money by keeping them out of the court systems.

Arbitration has to be purchased by all moving companies and needs to be renewed annually. The law also requires a brochure or informational packet outlining your arbitration program to be given to the customer prior to moving their items so if any disputes arise they are aware of their rights and how to proceed.

3. The Importance & Value of Having a Moving Tariff

Effective since 2008, Tariffs are legally required to be published and shown to the customer prior to moving any of their items. In addition, a copy of this tariff must be in the truck or on the driver's persons at all times while transporting the truck filled with household goods across state lines. 

4. What is a Moving Tariff?

A moving tariff simply puts it an ironclad menu of services that a moving company provides along with all of the pricing for each service. If the tariff does not state a certain price or charge for a specific service it may not be added or charged to the customer. This is illegal. Every charge and service must be stated up front, given to the customer and signed by them. This is legally binding. Even in the event, you want to discount their price, this is considered illegal.  

how to arbitration tariff

5. Moving Authority: Arbitration Program & a Custom Moving Tariff Services

Moving Authority offers custom built tariffs. If you buy a tariff online that is pre-written it will most likely not have all of the specific goods and services you provide on it or have the pricing you want for your business. Custom building your tariff, as Moving Authority’s tariff option offers, you and your employees will know exactly what it states. Custom-built tariffs give you as a business owner the ability to be better in charge of your own business. Lastly, you might want to check into at the very least three moving companies in order to compare estimates or quotes as a means of protecting yourself from scammers.

There are currently no comments

Add Comment

required

required (not published)

optional

Did You Know

Question

The trucking industry has made a large historical impact since the early 20th century. It has affected the U.S. both politically as well as economically since the notion has begun. Previous to the invention of automobiles, most freight was moved by train or horse-drawn carriage. Trucks were first exclusively used by the military during World War I.
 
After the war, construction of paved roads increased. As a result, trucking began to achieve significant popularity by the 1930's. Soon after trucking became subject to various government regulation, such as the hours of service. During the later 1950's and 1960's, trucking accelerated due to the construction of the Interstate Highway System. The Interstate Highway System is an extensive network of freeways linking major cities cross country.

Question Alongside the many different trailers provided are motorcycle trailers. They are designed to haul motorcycles behind an automobile or truck. Depending on size and capability, some trailer may be able to carry several motorcycles or perhaps just one. They specifically designed this trailer to meet the needs of motorcyclists. They carry motorcycles, have ramps, and include tie-downs. There may be a utility trailer adapted permanently or occasionally to haul one or more motorcycles.

Question “ The first original song about truck driving appeared in 1939 when Cliff Bruner and His Boys recorded Ted Daffan's "Truck Driver's Blues," a song explicitly marketed to roadside cafe owners who were installing juke boxes in record numbers to serve truckers and other motorists.” - Shane Hamilton

Question “Country music scholar Bill Malone has gone so far as to say that trucking songs account for the largest component of work songs in the country music catalog. For a style of music that has, since its commercial inception in the 1920s, drawn attention to the coal man, the steel drivin’ man, the railroad worker, and the cowboy, this certainly speaks volumes about the cultural attraction of the trucker in the American popular consciousness.” — Shane Hamilton

Question The number one hit on the Billboard chart in 1976 was quite controversial for the trucking industry. "Convoy," is a song about a group of reckless truck drivers bent on evading laws such as toll booths and speed traps. The song went on to inspire the film "Convoy", featuring defiant Kris Kristofferson screaming "piss on your law!" After the film's release, thousands of independent truck drivers went on strike. The participated in violent protests during the 1979 energy crisis. However, similar strikes had occurred during the 1973 energy crisis.

Question All cars must pass some sort of emission check, such as a smog check to ensure safety. Similarly, trucks are subject to noise emission requirement, which is emanating from the U.S. Noise Control Act. This was intended to protect the public from noise health side effects. The loud noise is due to the way trucks contribute disproportionately to roadway noise. This is primarily due to the elevated stacks and intense tire and aerodynamic noise characteristics.

Question A moving scam is a scam by a moving company in which the company provides an estimate, loads the goods, then states a much higher price to deliver the goods, effectively holding the goods as lien but does this without do a change of order or revised estimate.

Question The American Trucking Associations initiated in 1985 with the intent to improve the industry's image. With public opinion declining the association tried numerous moves. One such move was changing the name of the "National Truck Rodeo" to the "National Driving Championship". This was due to the fact that the word rodeo seemed to imply recklessness and reckless driving.

Question A business route (occasionally city route) in the United States and Canada is a short special route connected to a parent numbered highway at its beginning, then routed through the central business district of a nearby city or town, and finally reconnecting with the same parent numbered highway again at its end.

Question Within the world of transportation, bypass routes are often very controversial. This is mostly due to the fact that they require the building of a road carrying heavy traffic where no road existed before. This has created conflict among society thus creating a divergence between those in support of bypasses and those who are opposed. Supporters believe they reduce congestion in built up areas. Those in opposition do not believe in developing (often rural) undeveloped land. In addition, the cities that are bypassed may also oppose such a project as reduced traffic may, in turn, reduce and damage business.

Question A relatable reality t.v. show to the industry is the show Ice Road Truckers, which premiered season 3 on the History Channel in 2009. The show documents the lives of truck drivers working the scary Dalton Highway in Alaska. Following drivers as they compete to see which one of them can haul the most loads before the end of the season. It'll grab you with its mechanical problems that so many have experienced and as you watch them avoid the pitfalls of dangerous and icy roads!

Question The American Association of State Highway and Transportation Officials (AASHTO) is an influential association as an advocate for transportation. Setting important standards, they are responsible for publishing specifications, test protocols, and guidelines. All which are used in highway design and construction throughout the United States. Despite its name, the association represents more than solely highways. Alongside highways, they focus on air, rail, water, and public transportation as well.

Question

Full truckload carriers normally deliver a semi-trailer to a shipper who will fill the trailer with freight for one destination. Once the trailer is filled, the driver returns to the shipper to collect the required paperwork. Upon receiving the paperwork the driver will then leave with the trailer containing freight. Next, the driver will proceed to the consignee and deliver the freight him or herself. At times, a driver will transfer the trailer to another driver who will drive the freight the rest of the way. Full Truckload service (FTL) transit times are generally restricted by the driver's availability. This is according to Hours of Service regulations and distance. It is typically accepted that Full Truckload carriers will transport freight at an average rate of 47 miles per hour. This includes traffic jams, queues at intersections, other factors that influence transit time.
 

Question The definition of business logistics can be difficult to understand. Logistics can be simply put as a means of management that plans, implements, and controls the efficiency of the business. The notion of business logistics incorporates all sectors of the industry. It is used as a means to manage the fruition of project life cycles, supply chains, and resultant efficiency.

Question In 1986 Stephen King released horror film "Maximum Overdrive", a campy kind of story. It is really about trucks that become animated due to radiation emanating from a passing comet. Oddly enough, the trucks force humans to pump their diesel fuel. Their leader is portrayed as resembling Spider-Man's antagonist Green Goblin.

Question The American Association of State Highway Officials (AASHO) was organized and founded on December 12, 1914. On November 13, 1973, the name was altered to the American Association of State Highway and Transportation Officials. This slight change in name reflects a broadened scope of attention towards all modes of transportation. Despite the implications of the name change, most of the activities it is involved in still gravitate towards highways.

Question The 1950's were quite different than the years to come. They were more likely to be considered "Knights of the Road", if you will, for helping stranded travelers. In these times truck drivers were envied and were viewed as an opposition to the book "The Organization Man". Bestseller in 1956, author William H. Whyte's novel describes "the man in the gray flannel suit", who sat in an office every day. He's describing a typical office style job that is very structured with managers watching over everyone. Truck drivers represented the opposite of all these concepts. Popular trucking songs glorified the life of drivers as independent "wanderers". Yet, there were attempts to bring back the factory style efficiency, such as using tachnographs. Although most attempts resulted in little success. Drivers routinely sabotaged and discovered new ways to falsify the machine's records.

Question In 1984 the animated TV series The Transformers told the story of a group of extraterrestrial humanoid robots. However, it just so happens that they disguise themselves as automobiles. Their leader of the Autobots clan, Optimus Prime, is depicted as an awesome semi-truck.

Question Known as a truck in the U.S., Canada, Australia, New Zealand, Puerto Rico, it is essentially a motor vehicle designed to transport cargo. Otherwise known as a lorry in the United Kingdom, Ireland, South Africa, and Indian Subcontinent. Trucks vary not only in their types, but also in size, power, and configuration, the smallest being mechanically like an automobile. Commercial trucks may be very large and powerful, configured to mount specialized equipment. These are necessary in the case of fire trucks, concrete mixers, and suction excavators etc.

Question In the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items to be moved and the distance it will go. Cost is also based on how quickly the items are to be moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.