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Essential Steps to Operating a Successful,
Legally Compliant Moving Company

arbitration program and moving tariff

  1. Laws, Regulations, & Paperwork Necessary to Operate Legally
  2. Arbitration Required By USDOT For Household Good Carriers
  3. The Importance & Value of Having a Moving Tariff
  4. What is a Moving Tariff?
  5. Moving Authority: Arbitration Program & Custom Moving Tariff Services

1. Laws, Regulations, & Paperwork Necessary to Operate Legally

When running a moving company, like with any business in America it is important to know and understand all of the laws and regulations for operating your business. The United States Department of Transportation has changed the laws many times over the years, and certain legal paperwork is now required that may not have been the case only a few years ago. You want to make sure if you're just starting your moving company that you have all of your bases covered. So take advantage of all of our articles that help simplify and articulate this seems overwhelming and confusing process. 

2. Arbitration Required by USDOT For Household Good Carriers 

Arbitration Is Required! Arbitration, simply put, is an alternative to small claims court that settles disputes. With moving companies, the arbitration, if it occurred, is between the household goods carrier and the person having their items moved (the customer). The arbitrator is a neutral third party that will save both parties’ time and money by keeping them out of the court systems.

Arbitration has to be purchased by all moving companies and needs to be renewed annually. The law also requires a brochure or informational packet outlining your arbitration program to be given to the customer prior to moving their items so if any disputes arise they are aware of their rights and how to proceed.

3. The Importance & Value of Having a Moving Tariff

Effective since 2008, Tariffs are legally required to be published and shown to the customer prior to moving any of their items. In addition, a copy of this tariff must be in the truck or on the driver's persons at all times while transporting the truck filled with household goods across state lines. 

4. What is a Moving Tariff?

A moving tariff simply puts it an ironclad menu of services that a moving company provides along with all of the pricing for each service. If the tariff does not state a certain price or charge for a specific service it may not be added or charged to the customer. This is illegal. Every charge and service must be stated up front, given to the customer and signed by them. This is legally binding. Even in the event, you want to discount their price, this is considered illegal.  

how to arbitration tariff

5. Moving Authority: Arbitration Program & a Custom Moving Tariff Services

Moving Authority offers custom built tariffs. If you buy a tariff online that is pre-written it will most likely not have all of the specific goods and services you provide on it or have the pricing you want for your business. Custom building your tariff, as Moving Authority’s tariff option offers, you and your employees will know exactly what it states. Custom-built tariffs give you as a business owner the ability to be better in charge of your own business. Lastly, you might want to check into at the very least three moving companies in order to compare estimates or quotes as a means of protecting yourself from scammers.

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Did You Know

Question In 1895 Karl Benz designed and built the first truck in history by using the internal combustion engine. Later that year some of Benz's trucks gave into modernization and went on to become the first bus by the Netphener. This would be the first motor bus company in history. Hardly a year later, in 1986, another internal combustion engine truck was built by a man named Gottlieb Daimler. As people began to catch on, other companies, such as Peugeot, Renault, and Bussing, also built their own versions. In 1899, the first truck in the United States was built by Autocar and was available with two optional horsepower motors, 5 or 8.

Question Receiving nation attention during the 1960's and 70's, songs and movies about truck driving were major hits. Finding solidarity, truck drivers participated in widespread strikes. Truck drivers from all over opposed the rising cost of fuel. Not to mention this is during the energy crises of 1873 and 1979. In 1980 the Motor Carrier Act drastically deregulated the trucking industry. Since then trucking has come to dominate the freight industry in the latter part of the 20th century. This coincided with what are now known as 'big-box' stores such as Target or Wal-Mart.

Question

The trucking industry has made a large historical impact since the early 20th century. It has affected the U.S. both politically as well as economically since the notion has begun. Previous to the invention of automobiles, most freight was moved by train or horse-drawn carriage. Trucks were first exclusively used by the military during World War I.
 
After the war, construction of paved roads increased. As a result, trucking began to achieve significant popularity by the 1930's. Soon after trucking became subject to various government regulation, such as the hours of service. During the later 1950's and 1960's, trucking accelerated due to the construction of the Interstate Highway System. The Interstate Highway System is an extensive network of freeways linking major cities cross country.

Question

The intention of a trailer coupler is to secure the trailer to the towing vehicle. It is an important piece, as the trailer couple attaches to the trailer ball. This then forms a ball and socket connection. It allows for relative movement between the towing vehicle and trailer while towing over uneven road surfaces. The trailer ball should be mounted to the rear bumper or to a drawbar, which may be removable. The drawbar secures to the trailer hitch by inserting it into the hitch receiver and pinning it.
 
The three most common types of couplers used are straight couplers, A-frame couplers, and adjustable couplers. Another option is bumper-pull hitches in which case draw bars can exert a large amount of leverage on the tow vehicle. This makes it harder to recover from a swerving situation (thus it may not be the safest choice depending on your trip).

Question In 2009, the book 'Trucking Country: The Road to America's Walmart Economy' debuted, written by author Shane Hamilton. This novel explores the interesting history of trucking and connects certain developments. Particularly how such development in the trucking industry have helped the so-called big-box stored. Examples of these would include Walmart or Target, they dominate the retail sector of the U.S. economy. Yet, Hamilton connects historical and present-day evidence that connects such correlations.

Question Another film released in 1975, White Line Fever, also involved truck drivers. It tells the story of a Vietnam War veteran who returns home to take over his father's trucking business. But, he soon finds that corrupt shippers are trying to force him to carry illegal contraband. While endorsing another negative connotation towards the trucking industry, it does portray truck drivers with a certain wanderlust.

Question In 1971, author and director Steven Spielberg, debuted his first feature length film. His made-for-tv film, Duel, portrayed a truck driver as an anonymous stalker. Apparently there seems to be a trend in the 70's to negatively stigmatize truck drivers.

Question Popular among campers is the use of lightweight trailers, such as aerodynamic trailers. These can be towed by a small car, such as the BMW Air Camper. They are built with the intent to lower the tow of the vehicle, thus minimizing drag.

Question

In the United States, commercial truck classification is fixed by each vehicle's gross vehicle weight rating (GVWR). There are 8 commercial truck classes, ranging between 1 and 8. Trucks are also classified in a more broad way by the DOT's Federal Highway Administration (FHWA). The FHWA groups them together, determining classes 1-3 as light duty, 4-6 as medium duty, and 7-8 as heavy duty. The United States Environmental Protection Agency has its own separate system of emission classifications for commercial trucks. Similarly, the United States Census Bureau had assigned classifications of its own in its now-discontinued Vehicle Inventory and Use Survey (TIUS, formerly known as the Truck Inventory and Use Survey).

Question As of January 1, 2000, the Federal Motor Carrier Safety Administration (FMCSA) was established as its own separate administration within the U.S. Department of Transportation. This came about under the "Motor Carrier Safety Improvement Act of 1999". The FMCSA is based in Washington, D.C., employing more than 1,000 people throughout all 50 States, including in the District of Columbia. Their staff dedicates themselves to the improvement of safety among commercial motor vehicles (CMV) and to saving lives.

Question

Full truckload carriers normally deliver a semi-trailer to a shipper who will fill the trailer with freight for one destination. Once the trailer is filled, the driver returns to the shipper to collect the required paperwork. Upon receiving the paperwork the driver will then leave with the trailer containing freight. Next, the driver will proceed to the consignee and deliver the freight him or herself. At times, a driver will transfer the trailer to another driver who will drive the freight the rest of the way. Full Truckload service (FTL) transit times are generally restricted by the driver's availability. This is according to Hours of Service regulations and distance. It is typically accepted that Full Truckload carriers will transport freight at an average rate of 47 miles per hour. This includes traffic jams, queues at intersections, other factors that influence transit time.
 

Question

As the American Interstate Highway System began to expand in the 1950's, the trucking industry began to take over a large market share. That is, a large share of the transportation of goods throughout the country. Before this era, trains had been relied on to transport the bulk of the goods cross country or state to state. The Interstate Highway System was influential as it allows for merchandise to travel door to door with ease. Since then, truckload carriers have taken advantage of the interstate system, especially when performing a long distance move. Typically, they bring the merchandise from one distribution center of the country to another part of the country. The increase in truckload freight transportation has reduced the time it takes to transport the goods. Whether the freight was manufactured or produced for the different areas internationally, the time it takes to transport goods has decreased dramatically.
 

Question

In the moving industry, transportation logistics management is incredibly important. Essentially, it is the management that implements and controls efficiency, the flow of storage of goods, as well as services. This includes related information between the point of origin and the point of consumption to meet customer's specifications. Logistics is quite complex but can be modeled, analyzed, visualized, and optimized by simulation software. Generally, the goal of transportation logistics management is to reduce or cut the use of such resources. A professional working in the field of moving logistics management is called a logistician.

Question Logistics is generally the ability to organize and put in place many complex operations at a single time. It is the management of the flow of things to meet the needs of customers or corporations. Resources managed in logistics includes tangible items such as food, materials, animals, equipment, etc. Not to mention the items that are not tangible such as time and information. This means that the movement of physical items, such as in the moving industry, involves a clear understanding of solid workflow. Such logistics can involve the handling of necessary materials, producing, packaging, inventory, transportation, warehousing, and often security.

Question The feature film "Joy Ride" premiered in 2001, portraying the story of two college-age brothers who by a CB radio while taking a road trip. Although the plot seems lighthearted, it takes a quick turn after one of the brothers attempts a prank on an unknown truck driver. They soon find out the dangerous intentions of this killer driver, who is set on getting his revenge. Seven years later in 2008 the sequel "Joy Ride 2: Dead Ahead" came out on DVD only. Similar to its predecessor, the plot involves another murdering truck driver, a.k.a "Rusty Nail". He essentially plays psychological mind games with a young couple on a road trip.

Question Smoke and the Bandit was released in 1977, becoming the third-highest grossing movie. Following only behind Star Wars Episode IV and Close Encounter of the Third Kind, all three movies making an impact on popular culture. Conveniently, during that same year, CB Bears debuted as well. The Saturday morning cartoon features mystery-solving bears who communicate by CB radio. As the 1970's decade began to end and the 80's broke through, the trucking phenomenon had wade. With the rise of cellular phone technology, the CB radio was no longer popular with passenger vehicles, but, truck drivers still use it today.

Question In today's popular culture, recreational vehicles struggle to find their own niche. Travel trailers or mobile home with limited living facilities, or where people can camp or stay have been referred to as trailers. Previously, many would refer to such vehicles as towable trailers.

Question Words have always had a different meaning or have been used interchangeably with others across all cultures. In the United States, Canada, and the Philippines the word "truck" is mostly reserved for larger vehicles. Although in Australia, New Zealand, and South Africa, the word "truck" is generally reserved for large vehicles. In Australia and New Zealand, a pickup truck is usually called a ute, short for "utility". While over in South Africa it is called a bakkie (Afrikaans: "small open container"). The United Kingdom, India, Malaysia, Singapore, Ireland, and Hong Kong use the "lorry" instead of truck, but only for medium and heavy types.