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Essential Steps to Operating a Successful,
Legally Compliant Moving Company

arbitration program and moving tariff

  1. Laws, Regulations, & Paperwork Necessary to Operate Legally
  2. Arbitration Required By USDOT For Household Good Carriers
  3. The Importance & Value of Having a Moving Tariff
  4. What is a Moving Tariff?
  5. Moving Authority: Arbitration Program & Custom Moving Tariff Services

1. Laws, Regulations, & Paperwork Necessary to Operate Legally

When running a moving company, like with any business in America it is important to know and understand all of the laws and regulations for operating your business. The United States Department of Transportation has changed the laws many times over the years, and certain legal paperwork is now required that may not have been the case only a few years ago. You want to make sure if you're just starting your moving company that you have all of your bases covered. So take advantage of all of our articles that help simplify and articulate this seems overwhelming and confusing process. 

2. Arbitration Required by USDOT For Household Good Carriers 

Arbitration Is Required! Arbitration, simply put, is an alternative to small claims court that settles disputes. With moving companies, the arbitration, if it occurred, is between the household goods carrier and the person having their items moved (the customer). The arbitrator is a neutral third party that will save both parties’ time and money by keeping them out of the court systems.

Arbitration has to be purchased by all moving companies and needs to be renewed annually. The law also requires a brochure or informational packet outlining your arbitration program to be given to the customer prior to moving their items so if any disputes arise they are aware of their rights and how to proceed.

3. The Importance & Value of Having a Moving Tariff

Effective since 2008, Tariffs are legally required to be published and shown to the customer prior to moving any of their items. In addition, a copy of this tariff must be in the truck or on the driver's persons at all times while transporting the truck filled with household goods across state lines. 

4. What is a Moving Tariff?

A moving tariff simply puts it an ironclad menu of services that a moving company provides along with all of the pricing for each service. If the tariff does not state a certain price or charge for a specific service it may not be added or charged to the customer. This is illegal. Every charge and service must be stated up front, given to the customer and signed by them. This is legally binding. Even in the event, you want to discount their price, this is considered illegal.  

how to arbitration tariff

5. Moving Authority: Arbitration Program & a Custom Moving Tariff Services

Moving Authority offers custom built tariffs. If you buy a tariff online that is pre-written it will most likely not have all of the specific goods and services you provide on it or have the pricing you want for your business. Custom building your tariff, as Moving Authority’s tariff option offers, you and your employees will know exactly what it states. Custom-built tariffs give you as a business owner the ability to be better in charge of your own business. Lastly, you might want to check into at the very least three moving companies in order to compare estimates or quotes as a means of protecting yourself from scammers.

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Did You Know

Question In American English, the word "truck" has historically been preceded by a word describing the type of vehicle, such as a "tanker truck". In British English, preference would lie with "tanker" or "petrol tanker".

Question In 1895 Karl Benz designed and built the first truck in history by using the internal combustion engine. Later that year some of Benz's trucks gave into modernization and went on to become the first bus by the Netphener. This would be the first motor bus company in history. Hardly a year later, in 1986, another internal combustion engine truck was built by a man named Gottlieb Daimler. As people began to catch on, other companies, such as Peugeot, Renault, and Bussing, also built their own versions. In 1899, the first truck in the United States was built by Autocar and was available with two optional horsepower motors, 5 or 8.

Question Prior to the 20th century, freight was generally transported overland via trains and railroads. During this time, trains were essential, and they were highly efficient at moving large amounts of freight. But, they could only deliver that freight to urban centers for distribution by horse-drawn transport. Though there were several trucks throughout this time, they were used more as space for advertising that for actual utility. At this time, the use of range for trucks was quite challenging. The use of electric engines, lack of paved rural roads, and small load capacities limited trucks to most short-haul urban routes.

Question

The trucking industry has made a large historical impact since the early 20th century. It has affected the U.S. both politically as well as economically since the notion has begun. Previous to the invention of automobiles, most freight was moved by train or horse-drawn carriage. Trucks were first exclusively used by the military during World War I.
 
After the war, construction of paved roads increased. As a result, trucking began to achieve significant popularity by the 1930's. Soon after trucking became subject to various government regulation, such as the hours of service. During the later 1950's and 1960's, trucking accelerated due to the construction of the Interstate Highway System. The Interstate Highway System is an extensive network of freeways linking major cities cross country.

Question The decade of the 70s saw the heyday of truck driving, and the dramatic rise in the popularity of "trucker culture". Truck drivers were romanticized as modern-day cowboys and outlaws (and this stereotype persists even today). This was due in part to their use of citizens' band (CB) radio to relay information to each other regarding the locations of police officers and transportation authorities. Plaid shirts, trucker hats, CB radios, and using CB slang were popular not just with drivers but among the general public.

Question “ The first original song about truck driving appeared in 1939 when Cliff Bruner and His Boys recorded Ted Daffan's "Truck Driver's Blues," a song explicitly marketed to roadside cafe owners who were installing juke boxes in record numbers to serve truckers and other motorists.” - Shane Hamilton

Question During the latter part of the 20th century, we saw a decline of the trucking culture. Coinciding with this decline was a decline of the image of truck drivers, as they became negatively stigmatized. As a result of such negativity, it makes sense that truck drivers were frequently portrayed as the "bad guy(s)" in movies.

Question Popular among campers is the use of lightweight trailers, such as aerodynamic trailers. These can be towed by a small car, such as the BMW Air Camper. They are built with the intent to lower the tow of the vehicle, thus minimizing drag.

Question A business route (occasionally city route) in the United States and Canada is a short special route connected to a parent numbered highway at its beginning, then routed through the central business district of a nearby city or town, and finally reconnecting with the same parent numbered highway again at its end.

Question In some states, a business route is designated by adding the letter "B" after the number instead of placing a "Business" sign above it. For example, Arkansas signs US business route 71 as "US 71B". On some route shields and road signs, the word "business" is shortened to just "BUS". This abbreviation is rare and usually avoided to prevent confusion with bus routes.

Question A relatable reality t.v. show to the industry is the show Ice Road Truckers, which premiered season 3 on the History Channel in 2009. The show documents the lives of truck drivers working the scary Dalton Highway in Alaska. Following drivers as they compete to see which one of them can haul the most loads before the end of the season. It'll grab you with its mechanical problems that so many have experienced and as you watch them avoid the pitfalls of dangerous and icy roads!

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In the United States, commercial truck classification is fixed by each vehicle's gross vehicle weight rating (GVWR). There are 8 commercial truck classes, ranging between 1 and 8. Trucks are also classified in a more broad way by the DOT's Federal Highway Administration (FHWA). The FHWA groups them together, determining classes 1-3 as light duty, 4-6 as medium duty, and 7-8 as heavy duty. The United States Environmental Protection Agency has its own separate system of emission classifications for commercial trucks. Similarly, the United States Census Bureau had assigned classifications of its own in its now-discontinued Vehicle Inventory and Use Survey (TIUS, formerly known as the Truck Inventory and Use Survey).

Question The United States Department of Transportation has become a fundamental necessity in the moving industry. It is the pinnacle of the industry, creating and enforcing regulations for the sake of safety for both businesses and consumers alike. However, it is notable to appreciate the history of such a powerful department. The functions currently performed by the DOT were once enforced by the Secretary of Commerce for Transportation. In 1965, Najeeb Halaby, administrator of the Federal Aviation Adminstration (FAA), had an excellent suggestion. He spoke to the current President Lyndon B. Johnson, advising that transportation be elevated to a cabinet level position. He continued, suggesting that the FAA be folded or merged, if you will, into the DOT. Clearly, the President took to Halaby's fresh ideas regarding transportation, thus putting the DOT into place.

Question

Implemented in 2014, the National Registry, requires all Medical Examiners (ME) who conduct physical examinations and issue medical certifications for interstate CMV drivers to complete training on FMCSA’s physical qualification standards, must pass a certification test. This is to demonstrate competence through periodic training and testing. CMV drivers whose medical certifications expire must use MEs on the National Registry for their examinations.


FMCSA has reached its goal of at least 40,000 certified MEs signing onto the registry. All this means is that drivers or movers can now find certified medical examiners throughout the country who can perform their medical exam. FMCSA is preparing to issue a follow-on “National Registry 2” rule stating new requirements. In this case, MEs are to submit medical certificate information on a daily basis. These daily updates are sent to the FMCSA, which will then be sent to the states electronically. This process will dramatically decrease the chance of drivers falsifying medical cards.

Question In 1893, the Office of Road Inquiry (ORI) was established as an organization. However, in 1905 the name was changed to the Office Public Records (OPR). The organization then went on to become a division of the United States Department of Agriculture. As seen throughout history, organizations seem incapable of maintaining permanent names. So, the organization's name was changed three more times, first in 1915 to the Bureau of Public Roads and again in 1939 to the Public Roads Administration (PRA). Yet again, the name was later shifted to the Federal Works Agency, although it was abolished in 1949. Finally, in 1949, the name reverted to the Bureau of Public Roads, falling under the Department of Commerce. With so many name changes, it can be difficult to keep up to date with such organizations. This is why it is most important to research and educate yourself on such matters.

Question By the time 2006 came, there were over 26 million trucks on the United States roads, each hauling over 10 billion short tons of freight (9.1 billion long tons). This was representing almost 70% of the total volume of freight. When, as a driver or an automobile drivers, most automobile drivers are largely unfamiliar with large trucks. As as a result of these unaware truck drivers and their massive 18-wheeler's numerous blind spots. The Occupational Safety and Health Administration has determined that 70% of fatal automobile/tractor trailer accident happen for a reason. That being the result of "unsafe actions of automobile drivers". People, as well as drivers, need to realize the dangers of such large trucks and pay more attention. Likewise for truck drivers as well.

Question The American Association of State Highway and Transportation Officials (AASHTO) conducted a series of tests. These tests were extensive field tests of roads and bridges to assess damages to the pavement. In particular they wanted to know how traffic contributes to the deterioration of pavement materials. These tests essentially led to the 1964 recommendation by AASHTO to Congress. The recommendation determined the gross weight limit for trucks to be determined by a bridge formula table. This includes table based on axle lengths, instead of a state upper limit. By the time 1970 came around, there were over 18 million truck on America's roads.

Question In today's popular culture, recreational vehicles struggle to find their own niche. Travel trailers or mobile home with limited living facilities, or where people can camp or stay have been referred to as trailers. Previously, many would refer to such vehicles as towable trailers.

Question There are various versions of a moving scam, but it basically begins with a prospective client. Then the client starts to contact a moving company to request a cost estimate. In today's market, unfortunately, this often happens online or via phone calls. So essentially a customer is contacting them for a quote when the moving company may not have a license. These moving sales people are salesman prone to quoting sometimes low. Even though usually reasonable prices with no room for the movers to provide a quality service if it is a broker.

Question Known as a truck in the U.S., Canada, Australia, New Zealand, Puerto Rico, it is essentially a motor vehicle designed to transport cargo. Otherwise known as a lorry in the United Kingdom, Ireland, South Africa, and Indian Subcontinent. Trucks vary not only in their types, but also in size, power, and configuration, the smallest being mechanically like an automobile. Commercial trucks may be very large and powerful, configured to mount specialized equipment. These are necessary in the case of fire trucks, concrete mixers, and suction excavators etc.